Communications & Digital Strategy

Job Description:

The candidate will optimise innovation in digital engagement to shape and drive our online presence. The candidate will craft compelling narratives and seamless digital experiences that captivate our constituents and enhance engagement. To strengthen our online presence in the digital space, we’re looking for a creative wordsmith with a strategic mindset to join our team.

Responsibilities:
  • Maintain a cohesive and consistent brand voice across all communication channels in copywriting.
  • Stay abreast with consumer trends of constituents and optimise analytics tools to derive insights that enhance constituent engagement journey.
  • Develop and implement data-driven content strategy to improve website performance metrics.
  • Lead discussions in cross-functional teams to develop digital marketing strategies that drive lead generation, constituent engagement and conversions.
  • Collaborate with Transformation team to periodically review information architecture, recommend and implement changes for optimal user experience.
  • Undertake any other projects and activities as directed by Lead, Communications and Chief, Impact.
Requirements:
  • Minimally a Diploma in Communications, Marketing, or equivalent.
  • Minimally 3 years of proven experience in a Communications, Digital Strategist/ Marketing role, preferably in the non-profit sector.
  • Exceptional writing, editing, and communication skills with a creative edge and a keen eye for detail.
  • Strong understanding of digital strategy, social media, email marketing, and analytics tools.
  • Highly collaborative and able to manage multiple projects simultaneously in a dynamic environment.
  • Self-initiated, adaptable, creative and an energetic team player.

Interested applicants are encouraged to explore our website to gain a better understanding of our purpose and working culture. To apply, please send your application form via https://family.org.sg/jointhefamily. Please note that the application period will close on 31 March 2026. We regret to inform that only shortlisted applicants will be notified.

Outreach & Partnerships

Job Description:

We are seeking a motivated and relational candidate to join our Outreach & Partnership team. This role begins with coordinating family life programmes and supporting outreach initiatives, while progressively developing into a partnership-focused position. The successful candidate will nurture relationships, ensure programme excellence, and contribute to collaborative initiatives aligned with our organisation’s mission.

Responsibilities:
  • Develop expertise in Focus’ core programmes and translate this into tailored consultancy for partners across market segments.
  • Provide administrative, logistics, and coordination support to ensure smooth delivery of family life programmes.
  • Identify potential partners and build strong, mutually beneficial relationships.
  • Collaborate with internal teams to align partner needs with programme quality, trainer deployment, and participant satisfaction.
  • Track and analyse programme outcomes, compiling timely evaluation reports to inform decision-making.
  • Maintain accurate partner records and engagement history in the organisation’s CRM system.
  • Contribute to special projects and initiatives as directed by the Lead of Outreach & Partnerships, Chief of Growth, or CEO.
Requirements:
  • Diploma or Degree in Business, Marketing, Social Sciences, or a related field.
  • At least 3 years of experience in partnership development, outreach, programme coordination, or community engagement.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills, with a proven ability to build and sustain stakeholder relationships.
  • Organisational and project management skills, with attention to detail.
  • Ability to work independently and collaboratively in a dynamic team environment.
  • Proficiency in MS Office applications and CRM software.

Interested applicants are encouraged to explore our website to gain a better understanding of our purpose and working culture. To apply, please send your application form via https://family.org.sg/jointhefamily. Please note that the application period will close on 31 March 2026. We regret to inform that only shortlisted applicants will be notified.