Areas of Expertise
Marriage
- Marriage Preparation & Enrichment
- Extramarital Affairs
- Communication & Conflict
- Abuse & Violence
- Cross-Cultural Differences
- In-Laws & Financial Issues
- Divorce Recovery
Parenting
- Parent-Child Relationship
- Child Behaviour
Mental Health
- Anger Management
- Stress
- Anxiety
- Depression
- Self-Harm
- Suicidal Thoughts
- Grief & Loss
- Work-Life Balance
- Relational Conflict
- Life Transitions
Sexuality
- Sexual Intimacy
- Unwanted Same-Sex Attraction
- Gender Identity Struggles
- Pornography Addiction
- Abuse & Harm
We provide specialised counselling expertise for individuals, couples and families.
Individuals
Counselling can help individuals take a significant step towards understanding ourselves. Talk to a trusted help professional to process your emotions and thoughts in a safe environment.
Couples
Resolve recurring conflicts, persistent relational disconnection and more together with our counsellors. Get help to heal, reconnect, improve and enjoy your relationship with each other again.
Families
Family challenges can be complex and troubling. Our counsellors will jointly work together to address specific issues affecting the relational health and functioning of a family.
Face-to-face and online sessions
We offer both in-person and online counselling sessions so that you have access to counselling wherever you are, depending on your needs.
Counselling Rates (excl. Public Holidays)
with effect from 1 October 2024
Type of session
Day from 9:00 am
Evening from 6:00 pm
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Last appointment at
5:00 pm
7:00 pm
Individual
$160/ hour
$190/ hour
Couple / Family
$200/ hour
 $220/ hour
Day session
From 9:00 am
Last appointment at 5:00pm
Day: $160/ hour
Evening: $190/ hour
Evening session
From 6:00 pm
Last appointment at 7:00pm
Day: $200/hour
Evening: $220/hour
Note
- Counselling session duration adheres to the scheduled time slot.
- All first-time appointments are subject to advance payment.
- Subsidies are available for application and subject to approval.
- For any enquiries, you may call 6491 0700 (Mon-Fri, 9 AM to 6 PM), or check out our FAQs below.
Our cancellation policy
- There will be no refunds for cancellations or no-shows upon confirmation of counselling appointments.
- Request for rescheduling of appointment must be communicated via email or Whatsapp at least 1 working day before scheduled appointment.
- A 50% administrative fee of the session rate will apply for the rescheduling of appointments with less than 1 working day's notice.
Meet our counsellors
Alicia Boo
Principal counsellor
Alicia Boo
Principal counsellor
Masters of Social Science in Professional Counselling, Prepare-Enrich Practitioner, Systemic Practice in School Social Work – Intervention Methods and Skills, Working with Youths, YEP Leaders’ Training Course, Focus on the Family Singapore Programmes – Let’s Talk about Sex, Parenting with Confidence and The Heart of Success (Work-life), Mental & Emotional Resilience
Alicia discovered her passion for helping others during a personal challenge, leading to a career switch and a rewarding professional and personal development journey. Today, she has a decade of experience in counselling, coaching and mentoring across schools, hospitals, community and social service agencies.
Since 2005, Alicia has been an accredited facilitator and speaker with Focus on the Family Singapore. She specialises in working with youth, working adults and young couples on individual mental health, dating, marriage in the early years, parent-child relationships and work-life issues. Her aspiration is to equip them with foundations and skills for significant living and strong family relationships. Alicia was formerly adjunct teaching at NTU’s Nanyang Business School for the elective Managing Relationships for Work-Life Harmony.
Alicia and her husband are committed hands-on parents to four school-going children, including a pair of twins — there is never a dull moment! Their parenting journey has imparted many insights. Her philosophy and practice in counselling today is a continual result of authentically living out what she has learnt and her investment in personal growth as a therapist’s most valuable skill is his or her own self. Alicia enjoys music and sports.
Madelin Tay
Associate counsellor
Madelin Tay
Associate counsellor
MA (Counselling), Emotionally Focused Couple Therapy (EFCT, completed), Gottman Couple Therapy (Level 2), Discernment Counselling: Couples on the Brink, Management of Family Violence: Intervention in Family Violence Cases, EMDR Institute Training Weekend 1&2, Prepare-Enrich Practitioner, Love Works: Working with Minor Couples Facilitator, Marriage Preparation Support Programme for Trans-National Couples Facilitator, Marital First Responder Train-the-Trainer, Prevention and Relationship Enhancement Program (PREP) 8.0 Facilitator, Cert. Torn Asunder Facilitator, Parenting with Confidence Workshop Facilitator, Accredited Trainer for Triple P Level 2-4
Married for over 20 years, Madelin has three children. She is a counsellor not only by profession but as her life’s passion. She earned her professional qualifications while navigating a tough life transition from a different industry. She spent her years at a VWO working with individuals and families. Madelin utilises the collaborative approach to counselling for individuals and families as it increases the level of engagement and improves overall outcome. In her role as a family life educator, she runs marriage preparation courses for young or trans-national couples.
Outside of counselling, Madelin actively volunteers in her local church, relishes reading, hiking and meeting the needs of her family. She enjoys a structured life sprinkled with fun and purpose; the same balance she passionately offers in her service to others.
Nah Kiat Yong
Associate counsellor
Nah Kiat Yong
Associate counsellor
MA (Counselling), Registered Counsellor (Singapore Association of Counselling), Prepare-Enrich Practitioner, Prevention and Relationship Enhancement Program (PREP) 8.0 Facilitator, Cert. Torn Asunder Facilitator, Gottman Couple Therapy (Level 3), Emotionally Focused Couple Therapy (EFCT, Module A & B)
Kiat Yong is married with two adult children. Prior to making a career change to counselling, she worked in Information Technology management in the manufacturing and logistics industry for two decades.
Kiat Yong has extensive experience working with couples, teenagers and their families, as well as individuals across a wide-spectrum of mental health, relationship and behavioural issues. She is especially passionate about affairs recovery and has worked extensively with couples facilitating healing from pains of betrayals. She works with hurting couples assisting them to manage conflicts, improve interactions, meet each other needs and regain intimacy. Intervening using well researched, scientific and evidenced based approaches such as Gottman Couple Therapy, Emotion-focused Couple Therapy (EFCT) and Relational Life Therapy (RLT), Kiat Yong has journeyed with many hurting couples helping them to turn conflicts to connections, rebuilding intimacy in their relationships.
Ning Wong
Associate counsellor
Ning Wong
Associate counsellor
Master of Counselling (Advanced), Swinburne University of Technology, Attachment-Focus Eye Movement Desensitization and Reprocessing, AF-EMDR (Parts 1 & 2), Gottman Method Couples Therapy (Parts 1 & 2), Certified Prepare-Enrich Counsellor, Psychological First Aid, John Hopkins University
Ning worked in various corporate fields before founding a family life education and consulting centre in China in 2006. While running her centre, she mentored family life coaches and trainers and was involved in crisis recovery efforts among teenagers and families after the massive Sichuan earthquake in 2008.Â
A family life educator for close to two decades, Ning counsels clients on parenting and family relationships, emotional regulation, transition and adjustments, anger and anxiety, trauma-related issues as well as integrating spirituality with psychological well-being. Ning is particularly passionate about attachment focus work and hopes to guide individuals and families toward lasting healing and transformation.Â
Samantha Cheng
Associate counsellor
Samantha Cheng
Associate counsellor
Masters in Counselling, Masters in Education, Post graduate Cert in Higher Educational Studies; Cert. of Achievement (Techniques in Couples’ Counselling), Cert. of Attendance (The Homosexuality Context in Counselling) by Family Life Society, EMDR (Level 1 & 2), Prepare-Enrich Practitioner
Samantha has extensive experience working with youth and adults dealing with depression, anxiety, marital conflicts, trauma, life transitions, cross-cultural re-entry (back to Singapore) adjustment issues, grief and loss, interpersonal relationship issues and parenting challenges.
Samantha has been married for thirty years and has two adult children. She seeks to empower and resource her clients with skills and deepening self-understanding towards realistic resolutions of current distresses, build inner resilience while birthing one’s potential in the unfolding of a personal growth journey.
Impact Stories
I was all ready to quit after seven years of marriage. The endless communication breakdowns, deep-seated misunderstandings and growing resentment in me has taken its toll.
Thankfully, my husband was not ready to quit so I casually suggested counselling. I was pretty indifferent in the first couple of counselling sessions but gradually found myself opening up to the counselor and then eventually, to the problems we faced on hand.
For the first time in my marriage, I actually felt heard. The counsellor helped us to effectively identify the deep-seated problems and when these were resolved, she moved on to equip us with the skills necessary for a fulfilling marriage. Ever since we sought forgiveness from each other, we took steps to engage in heartfelt conversations and became more mindful of each other’s needs. This ultimately led to our reconciliation.
Tricia* (Name has been edited to protect the client's privacy)
Receiving counselling has helped me moderate my emotions so that I don't act rashly or become overwhelmed by waves of negative emotions.
Before coming in for counselling, I had struggled many years with depression. It took a toll on my physical and mental health and eventually led me to seek help through counselling at Focus.
In the past few months, my counsellor and I have worked together towards better handling my emotions and social situations where conflict may arise. Not only did it helped me deal with specific incidents that have caused me pain, I have also learned how to moderate my emotions so that I don't act rashly or become overwhelmed by waves of negative emotions.
I am grateful to my counsellor for being patient and supportive every step of the way.
Claire * (Name has been edited to protect the client's privacy)
My counsellor was very assuring and encouraging. She shared very practical parenting tips that actually worked.
For example, using a soft voice and gentle touch helped diffused my child’s tantrums and meltdowns a lot faster.
My counsellor reminded me that the relationship and bond with my child is more important than school work etc. This shift in perspective helped me avoid power struggles with my child. My relationship with my son has since improved and he is not as easily triggered these days.
Even though there are still big meltdowns, I am better equipped in handling them now. Although I only had a handful of sessions with my counsellor, they have made such a huge difference. Thank you!
Jeanne * (Name has been edited to protect the client's privacy)
Frequently Asked Questions
Have questions? We’re here to help.
Counselling is a short-term professional relationship designed to provide support and help you navigate life's challenges. Regardless of what you’re facing, you can work on self-limiting thoughts and behaviours, resolve hurtful feelings and improve your relationships.
Everyone goes through ups and downs in life, but at times, we may feel overwhelmed and unable to cope.Â
You're not alone in your struggle. Our trusted counsellors are ready to journey with you through complex emotional, behavioural or relationship challenges.
All session content and correspondence are kept confidential. Exceptions to confidentiality occur in situations where abuse or harm is suspected, a client presents a danger to self, others or property, or when disclosure is required by law.Â
The number of sessions is dependent on your needs and goals that are typically discussed at the start of the counselling journey.
The first appointment is an intake session where the counsellor will seek to understand what led you to counselling, any symptoms, emotions or thoughts you've been experiencing and coping mechanisms.
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Questions about your history, family background, past relationships and experiences are typically included. The counsellor and you also discuss goals and outcomes you hope to achieve from counselling.
Still have a question? Let us help.
We are happy to see that you’re actively taking the first step to reach out to talk to a counsellor about what you’re going through.
