Counselling

COVID-19 Resources and Notice

While most of our staff are working from home in accordance to COVID-19 advisories, we are here for you and remain committed to serving you and your family.

If you are seeking help, we provide counselling support through video calls. Please contact us at 6491 0700 or schedule an appointment at www.family.org.sg/counselling.
For encouragement and equipping on how to cope with COVID-19, follow us at on Facebook and Instagram for a series of #SGUnited #SGFamily resources or visit www.family.org.sg/COVID19.

We would also love to hear from you - do write to us ([email protected]) on how we can continue to support you and your family as we weather this crisis together. Stay safe and stay healthy!

We believe that everyone has a voice and deserves to be heard. We understand that life can be overwhelming, especially when juggling work and family. Likewise, relationships can also get strained when there are issues that are seemingly impossible to resolve. We offer hope and support through our evidence-based counselling practice for individuals, married couples and families.

Our counselling services are now available online via a safe and secured platform, at a time of your convenience. Conducted by experienced professional counsellors with Masters degrees, our counselling services are suitable for individuals, couples, and parents who are struggling to cope with mental health issues or stress arising from COVID-19 crisis, marital conflicts, divorce, or parenting challenges.

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Our Services

MARRIAGE	PARENTING
Marriage Preparation & Enrichment Extramarital Affairs Communication & Conflict Abuse & Violence Cross-Cultural Differences In-Law or Financial Issues Divorce Recovery	Parent-Child Relationship Child Behaviour
SEXUALITY	MENTAL HEALTH
Sexual Intimacy Unwanted Same-Sex Attraction Gender Identity Struggles Pornography Addiction Abuse & Harm	Anger Management Stress Anxiety Depression Self-Harm Suicidal Thoughts Grief & Loss Work-Life Balance Relational Conflict Life Transitions

Every parent needs extra support from time to time.
If your child is struggling in areas related to mental or emotional well-being, please reach out to our team of coaches and counsellors.
Supported by Tan Chin Tuan Foundation, this limited-time offer with up to 75% subsidy is available for parents with financial needs. Subsidies are available till end-Dec 2021.

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Counselling Rates (excl. Public Holidays)

with effect from 25 March 2021

Type of Session	Last Appointment at	First hour	Charges after the first hour (per half hour)
Day (From 9:00 AM)	5:00 pm	$120	$60
Evening (From 6:00 PM)	7:00 PM	$170	$85

Note:

Session start time will be computed based on the booked time slot.
After the first hour, additional charges will apply per half hour, based on the rates reflected above.
Subsidies and bursaries are available upon request, subject to means testing.
For any enquiries, you may call 6491 0700 (Mon-Fri, 9.00 AM to 6.00 PM).

Our cancellation policy:

If you’d like to cancel or postpone your appointment, kindly notify us via email at least 1 working day in advance.
A $50 cancellation charge will apply for no-shows or cancellation/postponement made after 12.00 pm of the working day before scheduled appointment.

Our Counsellors

Alicia BOO

Alicia BOO
Principal Counsellor

Masters of Social Science in Professional Counselling, Prepare-Enrich Practitioner, Systemic Practice in School Social Work – Intervention Methods and Skills, Working with Youths, YEP Leaders’ Training Course, Focus on the Family Singapore Programmes –Let’s Talk about Sex, Parenting with Confidence and The Heart of Success (Work-life), Mental & Emotional Resilience

Alicia discovered her passion for helping others during a personal challenge, leading to a career switch and a rewarding professional and personal development journey. Today, she has a decade of experience in counselling, coaching and mentoring across schools, hospitals, community and social service agencies.

Since 2005, Alicia has been an accredited facilitator and speaker with Focus on the Family Singapore. She specialises in working with youth, working adults and young couples on individual mental health, dating, marriage in the early years, parent-child relationships and work-life issues. Her aspiration is to equip them with foundations and skills for significant living and strong family relationships. Alicia was formerly adjunct teaching at NTU’s Nanyang Business School for the elective Managing Relationships for Work-Life Harmony.

Alicia and her husband are committed hands-on parents to four school-going children, including a pair of twins — there is never a dull moment! Their parenting journey has imparted many insights. Her philosophy and practice in counselling today is a continual result of authentically living out what she has learnt and her investment in personal growth as a therapist’s most valuable skill is his or her own self. Alicia enjoys music and sports.

Samantha CHENG

Samantha CHENG
Associate Counsellor

Masters in Counselling, Masters in Education, Post graduate Cert in Higher Educational Studies; Cert. of Achievement (Techniques in Couples’ Counselling), Cert. of Attendance (The Homosexuality Context in Counselling) by Family Life Society, EMDR (Level 1 & 2), Prepare-Enrich Practitioner

Samantha has extensive experience working with youth and adults dealing with depression, anxiety, marital conflicts, trauma, life transitions, cross-cultural re-entry (back to Singapore) adjustment issues, grief and loss, interpersonal relationship issues and parenting challenges.

Samantha has been married for thirty years and has two adult children. She seeks to empower and resource her clients with skills and deepening self-understanding towards realistic resolutions of current distresses, build inner resilience while birthing one’s potential in the unfolding of a personal growth journey.

Madelin HIEW-TAY

Madelin HIEW-TAY
Associate Counsellor

MA (Counselling), Emotionally Focused Couple Therapy (EFCT, completed), Gottman Couple Therapy (Level 2), Discernment Counselling: Couples on the Brink, Management of Family Violence: Intervention in Family Violence Cases, EMDR Institute Training Weekend 1&2, Prepare-Enrich Practitioner, Love Works: Working with Minor Couples Facilitator, Marriage Preparation Support Programme for Trans-National Couples Facilitator, Marital First Responder Train-the-Trainer, Prevention and Relationship Enhancement Program (PREP) 8.0 Facilitator, Cert. Torn Asunder Facilitator, Parenting with Confidence Workshop Facilitator, Accredited Trainer for Triple P Level 2-4

Married for over 20 years, Madelin has three children. She is a counsellor not only by profession but as her life’s passion. She earned her professional qualifications while navigating a tough life transition from a different industry. She spent her years at a VWO working with individuals and families. Madelin utilises the collaborative approach to counselling for individuals and families as it increases the level of engagement and improves overall outcome. In her role as a family life educator, she runs marriage preparation courses for young or trans-national couples.

Outside of counselling, Madelin actively volunteers in her local church, relishes reading, hiking and meeting the needs of her family. She enjoys a structured life sprinkled with fun and purpose; the same balance she passionately offers in her service to others.

Kiat Yong NAH

Kiat Yong NAH
Associate Counsellor

MA (Counselling), Registered Counsellor (Singapore Association of Counselling), Prepare-Enrich Practitioner, Prevention and Relationship Enhancement Program (PREP) 8.0 Facilitator, Cert. Torn Asunder Facilitator, Gottman Couple Therapy (Level 3), Emotionally Focused Couple Therapy (EFCT, Module A & B)

Kiat Yong is married with two adult children. Prior to making a career change to counselling, she worked in Information Technology management in the manufacturing and logistics industry for two decades.

Kiat Yong has extensive experience working with couples, teenagers and their families, as well as individuals across a wide-spectrum of mental health, relationship and behavioural issues. She is especially passionate about affairs recovery and has worked extensively with couples facilitating healing from pains of betrayals. She works with hurting couples assisting them to manage conflicts, improve interactions, meet each other needs and regain intimacy. Intervening using well researched, scientific and evidenced based approaches such as Gottman Couple Therapy, Emotion-focused Couple Therapy (EFCT) and Relational Life Therapy (RLT), Kiat Yong has journeyed with many hurting couples helping them to turn conflicts to connections, rebuilding intimacy in their relationships.

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